Our services

Customer services ranging from consulting to after-sales support.

The customer and their needs?
At the heart of everything

For us, customer service goes far beyond mere assistance; it is partnership and continuous collaboration. We accompany our customers through every stage of the project, from initial consultation to after-sales support, right through to the provision of innovative services.

Consultancy, design and customised production

Every tool is the result of consultation. We offer tailor-made technical support which starts with listening and leads to solutions designed to meet the customer's real needs. Materials, performance, timing: nothing is left to chance. There is only one goal: to make everything perform at its best.

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Consulenza e progettazione

Digital Passport Tool

The digital passport tool has been designed to offer you a complete digital experience. By simply scanning the QR code on the tool, you can access all the relevant information and digital content anywhere, anytime.

Maximum efficiency? Just a click away

✓

Quick consultation

A single collection point for information, drawings and technical details of the tool, always available and up to date

✓

Quick and easy spare parts reordering

View all the spare parts for your tools and quickly order the components you need

✓

Supporting images and digital content

Complete gallery, manuals and demo videos always available

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How it works

1

Scan

Frame the QR code on the tool with your smartphone camera

2

Access

Instantly access all the digital information about your tool

3

Use

Consult manuals, order spare parts, view technical content and much more

Tool sharpening service

Every cutting edge deserves attention. We offer a professional sharpening service for traditional and diamond tools, because a perfect edge makes all the difference: greater precision, increased safety and guaranteed durability.

Ready for your
#CaulToolExperience?

Discover how our tools can improve the quality and efficiency of your work.

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